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Frequently Asked Questions

What are the viewing requirements?

To use this database you must have an Internet-accessible PC or Macintosh computer running an Internet browser. For the best results, we recommend that you download the most current version of browsers, which are available as free downloads. On PCs we support Internet Explorer 8.0 or higher, or Firefox 10.0 or higher; on Macintosh computers we support Safari 5.1 or higher.

How do I print a page?

Located in the upper left of a record detail page is an icon labeled Print. Clicking this icon opens a printable version of the page being viewed. Go to File -> Print in your browser's menu bar to print that page.

How do I save a page to my folder?

From the record detail page: Click the Save icon in the upper left of the record. Clicking this icon will prompt you to log in. After doing so, clicking the icon will save the entry to your folder, found in the footer (bottom right) of the screen.

How do I email a page?

Click the Email icon in the upper left of the record detail page. Clicking this icon brings up a window asking for an email address. Type in a valid address, and the current page will be sent to it.

How do I cite an entry in the database?

Click the Citation icon under the entry title to open a pop-up citation. The citation defaults to the Modern Language Association (MLA) citation style. To change between MLA, Chicago Manual of Style, and APA citation formats, click the toggles below the Citation Information header. Citations are based on the MLA Handbook for Writers and Research Papers, 7th Edition; The Chicago Manual of Style, 15th Edition; and Publication Manual of the American Psychological Association, 6th Edition. We have also included a How to Cite link, which provides additional information.

How do I make the text of an entry larger or smaller?

To make the text larger click the larger letter A icon in the upper right of the record detail page. To make the text smaller, click the smaller letter A icon in the upper right of the record detail page. Clicking multiple times will continue to enlarge/reduce the type size.

What is a record URL?

A record URL is what is known as a persistent link. You may use this link to bookmark an individual record or to email a link to a friend. However, only those who are authorized to access this database will be able to enter through a link. To view the record URL, click the Record URL button under the entry title.

How can I contact Facts On File with a technical question or concern?

Please direct questions to our technical support desk at database.support@infobaselearning.com or call 1-800-322-8755 ext. 4230 during normal business hours, 9 A.M. to 5 P.M. EST Monday through Friday.

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